Please note, refunds and/or exchanges are not accepted. If for any reason you receive the incorrect product, please take a photo of your packing slip or email confirmation and email it to me at peacemakerjewelryco@gmail.com.
Shipping
Products are shipped via USPS, Standard shipping 5-8 days. Peacemaker Jewelry Co. is not responsible for lost or stolen packages. Please make sure your shipping address is correct at the time of purchase. Tracking information will be provided by USPS. Once the package has been dropped off at USPS, refunds will/cannot be issued.
Please give 5-7 business days for product to be dropped off to USPS for shipment.
Custom Orders
Please allow a 4-6 week lead time on customs pieces. Custom orders come with free shipping. A deposit will be submitted before the piece is started. Once the piece is finished I will send you a PayPal for the final total. Deposits will be no less than $100. All payments will be sent through PayPal. If the remaining balance for the custom is not paid with in 2 weeks, customer will be charged an additional $50 for no payment. Emails will be sent out if payment has not been paid.
I do not do custom orders on the cactus necklaces due to such a high demand. I will do any other kind of custom piece you have in mind. Highly encourage reference pictures. Please email me at peacemakerjewelryco@gmail.com if you are interested in a custom or have any questions.
Products
All jewelry made through Peacemaker Jewelry Co. is made with sterling silver .999 and .925. Every product will be described with each stone and sterling silver being used. Peacemaker Jewelry Co. doesn't cut the stones and is not responsible for the flaws the stones contain when received. All stone are bought through small businesses and are looked at carefully before setting in the sterling silver. Any broken, cracked or chip stones will not be used.
Warranty
All jewelry made and stamped by Peacemaker Jewelry Co. is under a warranty. If any sterling silver is damaged or breaks is covered. The only thing the warranty doesn't cover is the stone. If the stone is lost or breaks, Peacemaker Jewelry Co. will replace or fix any piece with a price discussed between the customer. To claim a warranty issue please reach out to Peacemaker Jewelry Co. with any concerns.
For any other questions you may have, please email me at peacemakerjewelryco@gmail.com.
